Terms & Conditions

Welcome to Zaroqui. By accessing or purchasing from our website https://zaroquiaccessories.com/, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.

If you do not agree to these terms, please do not use our website or make a purchase.

1. General Information

Zaroqui operates as an online retail brand offering patches, pins, keychains, and other lifestyle accessories. These Terms apply to all visitors, customers, and users of our site.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our site after changes means you accept the updated Terms.

2. Use of Our Website

By using our website, you agree to:

Use the site only for lawful purposes.
Not engage in any activity that disrupts or interferes with site functionality.
Not attempt to hack, reverse-engineer, or misuse our systems or data.

You must be at least 18 years old to make purchases or have parental/guardian consent if under 18.

3. Product Information

We make every effort to display our products as accurately as possible. However, actual colors, sizes, and designs may vary slightly due to screen differences or handmade variations.

All prices are listed in USD and may change at any time without notice.

4. Orders and Payments

By placing an order, you agree that:

All information provided (name, address, payment details) is accurate and complete.
You are authorized to use the payment method provided.
Orders may be canceled or delayed if fraudulent activity is suspected.

Payments are processed securely through trusted third-party payment providers

5. Shipping and Delivery

Orders are typically processed and shipped within 2–4 business days.
Delivery times vary based on location and shipping method.
For small orders (1–3 patches), shipments may not include tracking. Larger orders may include tracking or UPS delivery.
We are not responsible for delays caused by USPS, UPS, or other carriers.

For more details, please refer to our Shipping Policy (if applicable).

6. Returns and Refunds

We strive for 100% customer satisfaction. If you have any issues with your order, please contact us within 15 days of receiving your item.

We may offer replacements, store credit, or refunds depending on the situation.
Custom or used items are generally non-refundable.

7. Intellectual Property

All content on this website — including logos, text, images, graphics, product designs, and branding — is the property of Zaroqui and is protected by copyright and trademark laws.
You may not copy, reproduce, distribute, or use any of our materials without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Zaroqui is not liable for any direct, indirect, or incidental damages resulting from the use or inability to use our website, products, or services.

We do not guarantee that our website will be error-free or available at all times.

9. Indemnification

You agree to indemnify and hold Zaroqui harmless from any claims, damages, or losses arising from your use of our site, your breach of these Terms, or your violation of any law or third-party rights.

10. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for their content, privacy practices, or policies. Access them at your own risk.

11. Governing Law

These Terms shall be governed by and interpreted according to the laws of the United States, specifically the state in which Zaroqui operates, without regard to conflict of law principles.